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Lemnisk

Customer Data Platform for Racing & Motorsport Events

Turn Race Weekend Excitement Into Ticket Revenue and Returning Fans

One platform to unify fan data, personalize every touchpoint, and convert casual spectators into loyal, repeat ticket buyers — across the entire race calendar.

Race-Day Buzz Doesn't Always Turn Into Ticket Revenue

The Problem

A prospective fan moves through a clear intent pattern across the ticketing lifecycle — and most organizers only see it as a single, one-off campaign.

Browses ticket tiers repeatedly
Compares VIP & hospitality packages
Engages with driver & race content
Adds tickets to cart
Drops off before payment
Without a unified view, your highest-intent fans get the same generic blast as first-time browsers — and ticket revenue is left on the table.

One Unified Fan View. Real-Time Intent. Smarter Engagement.

The Customer Data Platform (CDP) Approach

A CDP unifies signals across your ticketing platform, app, web, and on-site systems into a real-time fan profile — capturing, scoring, and activating intent from Super Early Bird through Race Day.

01

Ingest signals from ticketing, app, web & on-site

02

Unify into one fan profile

03

Score ticket-purchase intent in real time

04

Trigger personalised race-weekend journeys

What a CDP Captures That Most Ticketing Tools Miss

Ticket Tier Browsing

Repeat visits to Grandstand, Grandstand+, or VIP Paddock Club pages signal purchase intent.

Cart Abandonment

Tickets added but not purchased identify the exact moment to nudge fans back.

Content Engagement

Driver profiles, schedules, and replay views reveal which fans are actively following the build-up.

App & Web Push Response

Opens, clicks, and response times across push and on-site notifications.

On-Site Check-Ins

Race-day location signals identify fans on-grounds for real-time hospitality & merch offers.

Repeat Visit Frequency

Return visits after a drop-off signal renewed purchase intent.

Past Season Purchase History

Last season's tier and add-ons inform this season's renewal and upsell offers.

Segment Dynamically. Prioritize Predictively. Act Instantly.

Audience Segmentation — Example Intent-Based Segments

Hot
Hot LeadsBrowsed VIP/Paddock Club 2+ times, ticket added to cart in last 24 hrs
Route to telesales + personalized WhatsApp offer
Near-Complete
Cart AbandonersTickets in cart, no checkout in 24 hrs
Cart-recovery nudge with limited-seats messaging
Re-engage
Lapsed Season Ticket HoldersPurchased last season, no activity so far this season
Early-bird renewal offer with loyalty pricing
Suppress
Full Season / VIP Pass HoldersAlready hold a full-access pass for this season
Exclude from ticket acquisition, target with merch & hospitality upsells instead

Right Message. Right Channel. Right Moment.

Cross-Channel Fan Journey Orchestration

Coordinate fan engagement across every channel from a single workflow — one always-on engagement engine spanning the full ticketing lifecycle, from Super Early Bird through Race Day.

App Push
Web Push
On-Site
WhatsApp
Email
SMS
Paid Media

Frequency caps, channel preference data, and suppression logic are managed centrally — so fans never feel spammed and every property in your portfolio stays on-brand.

What Racing & Motorsport Organizers Can Achieve

Business Impact

Up to 4X Fan Reach

Coordinated multi-channel journeys expand audience reach across the full ticketing lifecycle.

2–3X Higher Engagement

Personalized journeys turn casual browsers into engaged, returning fans.

Fewer Fragmented Campaigns

One always-on engine replaces one-off blasts, from Super Early Bird through Race Day.

Scalable Across Properties

One engagement engine supports multiple racing series under a single motorsport ecosystem.

Illustrative ranges based on typical outcomes for multi-channel fan engagement in live sporting events.

Already Trusted by a Formula 1 Grand Prix

What Our Customers Are Saying

Renad Kumosani, Saudi Motorsport Company
"Our goal was to create meaningful, continuous engagement that reflects the excitement of the Saudi Grand Prix while helping fans discover the experiences most relevant to them. Lemnisk enabled us to engage fans more effectively across every stage of the ticketing journey, delivering stronger engagement and measurable business outcomes."
Renad Kumosani Social Media & Digital Manager, Saudi Motorsport Company
Home of the Saudi Arabian Grand Prix — Formula 1

See How Lemnisk Powers Fan Engagement for Racing Events

We'll map your current fan and ticketing journey, identify your highest-value engagement moments, and show you exactly where race-weekend revenue is being left on the table.