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A leading South East Asian bank that offers commercial banking, consumer banking, asset management, and wholesale banking solutions to its customers. The bank is well-known for its wide retail banking network with tens of millions of customer accounts. It is also one of the largest investment banks with a global presence in countries across ASEAN, Asia, and beyond.

 
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CHALLENGE

Boost user engagement for the website and improve conversions with cross-channel engagement.

 
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SOLUTION

Lemnisk helped the bank collect first-party website behavior at a user level – based on which the messaging was personalized for each user. Users were targeted with personalized engagements on and off the website through 3 specific channels – Onsite Notification, Web Push Notification, and Programmatic display. Campaigns went live on Personal loan and Credit card products.

 
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RESULTS

The bank became one of the first banks in the SEA region to orchestrate user experience across multiple channels.

 

The Metrics

 
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“Lemnisk has been an intrinsic part of our digital journey. With respect to our marketing vision, Lemnisk’s growth marketing platform was a great fit. They were able to understand our objective and challenges and could deliver value in every step of our digital endeavor.”

 
 

Read More Success Stories

 
Lemnisk boosts HDFC Bank’s digital conversions by 4X with personalized website engagement
Royal Sundaram improves online conversions of returning visitors by 33% with hyper-personalization on and off the website
Coverfox & Lemnisk innovate on quote level personalization, reduce programmatic acquisition costs by 75%.

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