One platform to unify fan data, personalize every touchpoint, and convert casual spectators into loyal, repeat ticket buyers — across the entire race calendar.
The Problem
A prospective fan moves through a clear intent pattern across the ticketing lifecycle — and most organizers only see it as a single, one-off campaign.
The Customer Data Platform (CDP) Approach
A CDP unifies signals across your ticketing platform, app, web, and on-site systems into a real-time fan profile — capturing, scoring, and activating intent from Super Early Bird through Race Day.
Ingest signals from ticketing, app, web & on-site
Unify into one fan profile
Score ticket-purchase intent in real time
Trigger personalised race-weekend journeys
Repeat visits to Grandstand, Grandstand+, or VIP Paddock Club pages signal purchase intent.
Tickets added but not purchased identify the exact moment to nudge fans back.
Driver profiles, schedules, and replay views reveal which fans are actively following the build-up.
Opens, clicks, and response times across push and on-site notifications.
Race-day location signals identify fans on-grounds for real-time hospitality & merch offers.
Return visits after a drop-off signal renewed purchase intent.
Last season's tier and add-ons inform this season's renewal and upsell offers.
Audience Segmentation — Example Intent-Based Segments
Cross-Channel Fan Journey Orchestration
Coordinate fan engagement across every channel from a single workflow — one always-on engagement engine spanning the full ticketing lifecycle, from Super Early Bird through Race Day.
Frequency caps, channel preference data, and suppression logic are managed centrally — so fans never feel spammed and every property in your portfolio stays on-brand.
Business Impact
Coordinated multi-channel journeys expand audience reach across the full ticketing lifecycle.
Personalized journeys turn casual browsers into engaged, returning fans.
One always-on engine replaces one-off blasts, from Super Early Bird through Race Day.
One engagement engine supports multiple racing series under a single motorsport ecosystem.
Illustrative ranges based on typical outcomes for multi-channel fan engagement in live sporting events.
What Our Customers Are Saying
"Our goal was to create meaningful, continuous engagement that reflects the excitement of the Saudi Grand Prix while helping fans discover the experiences most relevant to them. Lemnisk enabled us to engage fans more effectively across every stage of the ticketing journey, delivering stronger engagement and measurable business outcomes."
We'll map your current fan and ticketing journey, identify your highest-value engagement moments, and show you exactly where race-weekend revenue is being left on the table.