Lemnisk

Get a Demo

Voice to CDP

Turn call center conversations into Real-Time CX Gold

Get a Demo

In today’s customer-centric world, capturing every voice interaction and turning it into actionable insights is a competitive necessity.

Lemnisk’s Voice to CDP is a revolutionary feature that feeds contact center recordings directly into your Customer Data Platform (CDP) by auto-transcribing, extracting sentiment, and unveiling topic insights — all in real time.

voice to cdp banner 2
  • clust
    N-Dimensional Clustering

    Forget manual tagging. Advanced clustering algorithms group similar conversations automatically, enabling scalable analysis without human intervention.

  • end-inte
    End-to-End Integration

    From call transcription to CDP segmentation, the process is seamlessly automated, eliminating operational bottlenecks and latency.

  • real-time-cx
    Real-Time Personalization and Customer Experience

    Leverage voice data to trigger personalized campaigns, support proactive service, and enhance the overall customer journey based on real-time sentiment and intent.