Lemnisk

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Lemnisk for Telecom

Reduce churn and drive digital engagement with AI-powered personalization
across every telecom customer touchpoint

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In the highly competitive telecom industry, exceptional customer experience is the key differentiator for success and growth. With internet users multiplying exponentially, delivering personalized digital experiences has become essential.

Lemnisk’s AI-driven CDP unifies customer data in real-time, enabling telecom marketers to create a 360-degree view of each subscriber and deliver hyper-personalized experiences across channels and devices that reduce churn and drive loyalty.

Leveraging Customer Data
Telecom providers deal with a vast collection of data from different sources. Unify vast collections of structured and unstructured data from multiple sources into a single customer view. Lemnisk CDP's real-time data unification provides complete visibility into each subscriber's behavior, preferences, and interactions, enabling targeted strategies that reduce churn and consistently improve customer loyalty.
Re-engaging Website Drop-offs
Recover lost opportunities by re-engaging website visitors who didn't convert. Lemnisk's AI-powered CDP tracks website behavior and activity in real-time, enabling you to deliver personalized plan recommendations and offers based on their specific requirements and browsing patterns.
Improve Customer Journeys
Ensure seamless and consistent experiences across multiple touchpoints. Lemnisk CDP orchestrates cross-channel engagements by identifying preferred channels and optimal moments, delivering coordinated journeys across online and offline touchpoints that drive conversions.
Building Customer-Centric Interactions
Meet customers on their preferred channels—whether web, mobile app, SMS, email, WhatsApp, or retail stores. Lemnisk's AI-driven CDP identifies each customer's channel preferences and delivers personalized offers through intelligent orchestration, driving stronger engagement and satisfaction at scale.