Lemnisk

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Lemnisk for Retail

Increase retail customer loyalty and repeat purchases with
personalized customer engagements in real-time

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The ever-growing consumer needs and new technological advancements have encouraged traditional retail chains to scale up their business, not just in store numbers, but digitally as well. In order to drive business on both online and offline domains, any established retail brand essentially needs to look into three salient drivers of growth – conversions, brand awareness, and seamless customer experience.

Lemnisk’s AI-powered CDP is perfectly designed to manage the vast database of any retail chain. It utilizes customer data to provide a seamless user experience to new, existing and returning website visitors. This is done by tailoring personalized messages and offers as per the needs of each unique shopper on multiple marketing channels.

Mapping In-Store Customers

Mapping In-Store Customers

Identify website visitors with in-store purchase history using real-time identity resolution. Link past purchases to deliver personalized online experiences and segment customers based on purchasing patterns to target them with relevant messages that drive higher engagement.

Engage First-Time Shoppers

Engage First-Time Shoppers

Recognize first-time website visitors and understand their needs through unified online and offline data. Target new shoppers with AI-powered personalized messages based on browsing behavior, store visits, location, product intent, and buyer persona.

Enabling Product & Promotion Discovery

Enabling Product & Promotion Discovery

Track past purchases and identify buying patterns to promote in-store sales through digital channels. Lemnisk CDP enables retail marketers to target customers with timely product offers across web, mobile, email, and SMS to drive foot traffic and store conversions.

Encourage Customer Loyalty & Repeat Purchases

Engage Customer Loyalty & Repeat Purchases

Maximize loyalty program impact with personalized engagement journeys. Lemnisk’s AI-powered platform creates unique experiences for each customer based on their relationship with your brand, delivering real-time updates on rewards, exclusive offers, and loyalty points across their preferred channels.