Director – Customer Success and Digital Solutions
5-10 Years
Mumbai

Job Location: Mumbai

Experience: 5 to 10 years

Responsibilities

  • Looking for Mavericks passionate about increasing digital share of Business for BFSI/Airlines.
  • Overall responsibility of monthly/quarterly/annual revenue from set of Strategic Clients.
  • Define and Execute strategy for retention and cross sell for every account.
  • Understand client known and unknown needs and partner with Delivery and product team to address client needs.
  • As a trusted advisor drive adoption of existing use cases and evangelize new use cases among Clients.
  • Engage CMO, Head Digital marketing, Head Digital ,Head Analytics , Head –Innovation and other C level executives.
  • Provide Client and market level insights for product innovation.
  • Lead presales for a region/accounts.

Skills & Qualifications

  • Undergraduate degree with an MBA.
  • At least 5-10 years of experience, with strong demonstrated prior experience of helping clients achieve success using enterprise solutions or digital marketing platforms.
  • Proven track record in achieving 1 million to 5 million annually in SaaS revenue.
  • Experience in working with and influencing customers at multiple levels up to CXOs.
  • Must have excellent communication skills.
  • Willingness to travel, if required on short notice.
  • BFSI experience is a plus
   

To apply for this position send us an email at deepa.kaul@vizury.com

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