{"id":985,"date":"2019-09-16T08:49:39","date_gmt":"2019-09-16T08:49:39","guid":{"rendered":"https:\/\/www.lemnisk.co\/blog\/?p=985"},"modified":"2023-10-31T11:37:46","modified_gmt":"2023-10-31T06:07:46","slug":"hyper-personalization","status":"publish","type":"post","link":"https:\/\/www.lemnisk.co\/blog\/hyper-personalization\/","title":{"rendered":"Hyper-Personalization: Deriving Immense Value with Lemnisk CDP"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Financial marketers have the primary objective of increasing <a href=\"https:\/\/www.lemnisk.co\/blog\/6-challenges-digital-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">digital customer engagement<\/a> for their respective companies. Over the years, they have tried different methods that involved investment in various paid tools such as double click, Google Ads, etc. However, these tools aren\u2019t very effective in bringing in a steady stream of customers to a financial provider\u2019s website. They bring in less value and burn more money from a company\u2019s marketing budget. This is where the power of hyper-personalization comes in.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The key to optimizing the marketing spend and increasing engagement and conversions is via delivering personalized offers for each individual customer. Hyper-Personalization enables Financial Services marketers to orchestrate unique personalized messages to customers on their most preferred channels and devices.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Lemnisk\u2019s AI-driven CDP: Personalizing Every Customer\u2019s Experience<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-997\" src=\"https:\/\/www.lemnisk.co\/blog\/wp-content\/uploads\/2019\/09\/shutterstock_1085162054.jpg\" alt=\"personalization\" width=\"500\" height=\"333\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To personalize every <a href=\"https:\/\/marketingland.com\/personalizing-customer-experiences-at-scale-256563\" target=\"_blank\" rel=\"noopener noreferrer\">customer\u2019s experience<\/a>, financial marketers need to first decipher customer data and extract meaningful insights from it. This data has important information such as online behavioral data, transactional data, CRM data, etc. All these data need to be aggregated and unified across disparate sources. Having a single unified data for each customer goes a long way in understanding customers thoroughly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Driven by <a href=\"https:\/\/www.lemnisk.co\/ramanujan\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ramanujan AI<\/a>, Lemnisk Customer Data Platform (<a href=\"https:\/\/www.lemnisk.co\/why-cdp\/\" target=\"_blank\" rel=\"noopener noreferrer\">CDP<\/a>) specializes in providing a unique brand experience for customers across both online and offline worlds.\u00a0 We do this by stitching together customer profiles across various marketing data sources and channels and helping you create a machine-led customer experience to target your customers at the right time and on the right channel.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Impact of Hyper-Personalization in Financial Services<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-998\" src=\"https:\/\/www.lemnisk.co\/blog\/wp-content\/uploads\/2019\/09\/shutterstock_562896304.jpg\" alt=\"hyper-personalization impact\" width=\"500\" height=\"326\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s look at it from the following scenario:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Consider a company \u2018A\u2019 that doesn\u2019t implement hyper-personalization in its marketing strategy.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Suppose 10,000 visitors come to its website -&gt; 10,000<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Out of this, 5% clicked on ads\/offers on the site -&gt; 500<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Out of 500, 10% submitted a lead -&gt; 50<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Out of 50, 10% became a customer -&gt; 5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If Rs 1000 is the value generated for a single customer, the total value created for 5 customers is Rs 5000 (Rs 1000 x 5).<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Company A generates a value of Rs 5000 for 10,000 visitors without any kind of hyper-personalization<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h4><b>With Hyper-Personalization:<\/b><\/h4>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Click-through ratio (CTR) increases to 10% here with hyper-personalization. Therefore, the total number of visitors who clicked on personalized ads\/offers comes to -&gt; 1000<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When 10% submitted a lead -&gt; 100<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When 10% became a customer -&gt; 10<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The total customer lifetime value, in this case, becomes -&gt; Rs 10000<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><b>Thus, company A can generate a value of Rs 10,000 for 10,000 visitors with hyper-personalization, which is twice the initial value.<\/b><\/p>\n<p>&nbsp;<\/p>\n<h3><b>In Conclusion<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Achieving <a href=\"https:\/\/www.lemnisk.co\/platform\/hyper-personalization\/\" target=\"_blank\" rel=\"noopener noreferrer\">hyper-personalization<\/a> can reap huge for rewards financial marketers with respect to increasing product cross-sell and upsell, improving customer brand engagement and loyalty, reducing the marketing spend, and finally boosting the overall revenue for the company.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">So what are you waiting for? Sign up for a demo with our Ramanujan AI-based CDP solution and unlock the secret to attaining tremendous success for your Financial Services business.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h5><strong>By Bijoy K.B | Senior Associate Marketing at Lemnisk<\/strong><\/h5>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial marketers have the primary objective of increasing digital customer engagement for their respective companies. Over the years, they have tried different methods that involved investment in various paid tools such as double click, Google Ads, etc. However, these tools aren\u2019t very effective in bringing in a steady stream of customers to a financial provider\u2019s [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":996,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,58,95,4,70],"tags":[16,19,84,115],"class_list":["post-985","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-blogs","category-customer-data-platform","category-customer-engagement","category-financial-services","category-personalization","tag-cdp","tag-customer-data-platform","tag-financial-marketing","tag-hyper-personalization"],"_links":{"self":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts\/985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/comments?post=985"}],"version-history":[{"count":14,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts\/985\/revisions"}],"predecessor-version":[{"id":3827,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts\/985\/revisions\/3827"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/media\/996"}],"wp:attachment":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/media?parent=985"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/categories?post=985"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/tags?post=985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}