{"id":2454,"date":"2021-02-11T19:50:26","date_gmt":"2021-02-11T14:20:26","guid":{"rendered":"https:\/\/www.lemnisk.co\/blog\/?p=2454"},"modified":"2021-03-30T20:49:15","modified_gmt":"2021-03-30T15:19:15","slug":"lemnisk-cccm-provider-apac-forrester","status":"publish","type":"post","link":"https:\/\/www.lemnisk.co\/blog\/lemnisk-cccm-provider-apac-forrester\/","title":{"rendered":"Lemnisk Chosen as Leading CCCM Provider in APAC by Forrester"},"content":{"rendered":"<p style=\"text-align: justify;\">Lemnisk is proud and honored to be chosen as a leading Cross-Channel Campaign Management provider by Forrester in their &#8220;<strong>Now Tech: CCCM in Asia Pacific, Q2 2021&#8243; <\/strong>report.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>What is Cross-Channel Campaign Management (CCCM)?<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2458\" src=\"https:\/\/www.lemnisk.co\/blog\/wp-content\/uploads\/2021\/02\/what-is-CCCM.jpeg\" alt=\"what is CCCM | CCCM APAC Forrester report\" width=\"700\" height=\"467\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Forrester defines CCCM as an &#8220;<em>Enterprise marketing technology that supports customer data management, analytics,\u00a0segmentation, and workflow tools for designing, executing, and measuring campaigns for digital<\/em><em>and offline channels.<\/em>&#8220;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Cross-channel campaigns have become vital in this age of digital marketing. Consumers nowadays engage with brands via multiple online and offline channels. Marketers should therefore be able to effectively track and analyze their engagement propensity and behavior and create campaigns that are personalized and contextually-relevant.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Forrester Now Tech: CCCM in Asia Pacific, Q1 2021 Report<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The <\/span><i><span style=\"font-weight: 400;\">Now Tech: CCCM<\/span><\/i><span style=\"font-weight: 400;\"> report by Forrester, explains why enterprise marketers in the Asia Pacific region need to invest in CCCM solutions. Through this report, Senior Analyst, <a href=\"https:\/\/www.forrester.com\/Xiaofeng-Wang\" target=\"_blank\" rel=\"noopener\">Xiaofeng Wang<\/a>, describes the importance of CCCM and the value that marketers can expect to get from a vendor.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Customer journeys in APAC are quite complicated as they use multiple online and offline touchpoints for brand engagement. Marketers, especially in B2C, require a CCCM solution that helps them meet the moment-based expectations of channel-agnostic and mobile-first consumers. Xiaofeng explains that vendors should be selected mainly on 3 main factors:<\/p>\n<p>&nbsp;<\/p>\n<p>a. Can they build deep understanding throughout the customer journey?<\/p>\n<p>b. Can they orchestrate outbound interactions across touchpoints?<\/p>\n<p>c. Are they capable of delivering mobile-first, market-relevant experiences?<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Based on the above factors, functionality, and market presence, Forrester chose Lemnisk to be included in their elite list of leading CCCM vendors in the Asia Pacific region.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Lemnisk\u2019s cross-channel marketing automation solution enables marketers to create highly-personalized experiences in real-time on a customer\u2019s preferred touchpoints. With an <a href=\"https:\/\/www.lemnisk.co\/ramanujan\/\" target=\"_blank\" rel=\"noopener\">AI-driven<\/a> Customer Data Platform (CDP) as its backbone, the Lemnisk solution can easily decipher customer data and extract valuable insights that can be used to power <a href=\"https:\/\/www.lemnisk.co\/blog\/real-time-personalization\/\" target=\"_blank\" rel=\"noopener\">real-time personalization at scale<\/a>. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Customers are targeted with contextually-relevant personalized messages on their chosen time of engagement and on their preferred channels. This results in increasing digital conversions, retention, and growth for enterprises.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Read the following Forrester report to know more about CCCM and how it can benefit your business.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.forrester.com\/report\/Now%20Tech%20CrossChannel%20Campaign%20Management%20In%20Asia%20Pacific%20Q1%202021\/-\/E-RES161698\" target=\"_blank\" rel=\"noopener\"><strong>READ REPORT<\/strong><\/a><\/h3>\n<p>&nbsp;<\/p>\n<h5>By Bijoy K.B | Marketing Manager at Lemnisk<\/h5>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lemnisk is proud and honored to be chosen as a leading Cross-Channel Campaign Management provider by Forrester in their &#8220;Now Tech: CCCM in Asia Pacific, Q2 2021&#8243; report. &nbsp; What is Cross-Channel Campaign Management (CCCM)? &nbsp; &nbsp; Forrester defines CCCM as an &#8220;Enterprise marketing technology that supports customer data management, analytics,\u00a0segmentation, and workflow tools for [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2462,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,58,95,114,57],"tags":[181,16,77,87,11],"class_list":["post-2454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-blogs","category-customer-data-platform","category-customer-engagement","category-customer-experience","category-marketing","tag-cccm","tag-cdp","tag-customer-engagement","tag-customer-experience","tag-marketing"],"_links":{"self":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts\/2454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/comments?post=2454"}],"version-history":[{"count":15,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts\/2454\/revisions"}],"predecessor-version":[{"id":2543,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/posts\/2454\/revisions\/2543"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/media\/2462"}],"wp:attachment":[{"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/media?parent=2454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/categories?post=2454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lemnisk.co\/blog\/wp-json\/wp\/v2\/tags?post=2454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}